WA Household and Small Business Electricity credit
The Federal and WA State Governments have jointly funded energy bill relief - to help ease cost of living pressures.
Earlier this year, it was announced that the Federal and WA State Governments have joined forces to deliver cost-of-living relief to every Western Australian household with a $700 electricity credit.
This includes eligible customers who live in a community serviced by Ngaanyatjarra Services (NG Services), Kimberley Regional Service Provider (KRSP), or Pilbara Meta Meya (PMM).
How much bill relief could I receive?
As a community member, you may be eligible for the $700 electricity credit.
Together with RevenueWA, we've made it easier for communities to apply for the credit. This means more members are eligible to apply - even if you supply your own fuel.
How can I apply?
Applications can be made directly through the RevenueWA online application form.
Alternatively, you can request a paper application via phone or email. Please visit the WA State Government website for more information about the Household Electricity Credit including details on how to apply.
Frequently asked question
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I'm not billed by Horizon Power. Will I receive an equivalent to the credit offset?
Yes. The WA State Government has advised that households who are not billed for their electricity use by Horizon Power or Synergy – such as residents of caravan parks, retirement villages or apartment buildings, will be eligible for an equivalent credit, except in exceptional circumstances.
Households who are not billed by Horizon Power or Synergy and that were registered for the Energy Concession Extension Scheme (ECES) on 17 June 2024, will receive an equivalent credit automatically through the ECES.
For details on the application process for households not billed directly by Horizon Power or Synergy and for those who are not eligible for ECES visit wa.gov.au.
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Can I get more than one payment on the same account?
Eligible customer accounts are only entitled to one Household Electricity Credit offset payment and one Commonwealth Energy Bill Relief credit offset payment.
Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal and Torres Strait Islander communities and their cultures; and to Elders past, present and emerging.
We recognise and appreciate a continued connection through stories, traditions and living cultures and commit to building a brighter future together. Aboriginal and Torres Strait Islander people are advised that this presentation may contain images, names or voices of deceased people.